Privacy Policy

Declaration on the protection of personal data

  • The protection of your personal data is important to us.

  • Therefore, we process your information exclusively on the basis of applicable legislation, specifically the GDPR, the Personal Data Protection Act (PDPA) and the Electronic Commerce Act (ECA).

  • In this declaration, we inform you about the most important aspects of the processing of your data on our website.

What happens to your data after you contact us?

  • When you write to us via the form on our website, place an order or send us an email, we store your data for a period of 5 years so that we can process your request and to answer your follow-up questions.

  • We will not share this information with third parties without your express consent!

Storage of your data.

  • Please note that in order to facilitate the order and purchase process, as well as the subsequent performance of the contract with you, we store your IP address, as well as your names, address, telephone, email address and the identification of the corresponding means of payment (in cases wherefor which a payment option other than "cash on delivery" is selected).

  • We need the data you provide to fulfill our contractual or pre-contractual obligations towards you. We do not provide this data to third parties, with the exception of the courier company with which we deliver the purchase to you If an order is not completed, we delete the data entered for it.

  • When an order is completed and a contract executed by us on the basis of Art.6, para.1, letters (a) and (b) of the GDPR, we store all data on the legal relationship until the expiration of the period provided for in Art.12 of the Accounting Act (Accounting Act) 10-year term.


  • Our website uses so-called "cookies".

  • These are small text files that are loaded in the browser and stored on your end device.

  • We use them to keep our site easy to use. Some cookies remain stored on your device until you delete them.

  • They allow us to recognize your browser the next time you visit our site.

  • We use "cookies" on the basis of Art.4a of the Law on Electronic Commerce (ELC) and Article 6, para.1 letter (f) GDPR.

  • If you do not agree to this, you can refuse storage by setting your browser so that it informs you when a site wants to save cookies on your device, and you can accept them accordingly.

  • Note that disabling cookies in your browser may limit the functionality of our site for you.

Internet traffic analysis

  • Our site analyzes user internet traffic through Google Analytics.

  • For this purpose, we use cookies that allow us to analyze how users use our site.

  • The information thus obtained is transmitted to the server of the provider of the technical solution and stored there.

  • You can prevent this by setting your browser so that it does not allow cookies to be stored.

  • Data processing for internet traffic analysis is carried out on the basis of Article 6, para.1, letter (a) and / or (f) GDPR.

  • Our legitimate interest within the meaning of the GDPR consists in improving the functionality of our site.

  • We value the privacy of our users, which is why the data we use to analyze web traffic is anonymized by the provider of the technical solution.

Your rights

  • You have the right of access to your data that we process, as well as the right to rectification, erasure (right to be forgotten), restriction of processing, data portability, withdrawal of consent and objection.

  • If you believe that our processing of your data violates the provisions on the protection of personal data, or if you believe that your rights under these provisions have been infringed in any way, you can contact the competent administrative authority.

  • In Bulgaria, this is the Commission for the Protection of Personal Data.